care plans

Care plans for sites that need to keep working

A flat monthly fee, a predictable response, and no surprise invoice every time something needs a touch. Three tiers built around how you actually use your site.

One fee. No mystery math.

A set number of hours

Each plan covers a monthly hour budget for fixes, tweaks, updates, and the small things that come up. Use them however you need.

Predictable response

Higher tiers get faster turnaround. You're not waiting in line behind a queue you can't see.

No surprise invoices

You know the number before the month starts. If you go over, the overage rate is set in advance — never a guess.

Pick the one that fits how you run things

01

Care

For sites that mostly just need to stay healthy.

$450/mo
  • 5 hours of work each month
  • Plugin & core updates
  • Uptime & security monitoring
  • Standard response time
  • $80/hr overage rate
Start here
03

Partnership

For when your site is the business, not a brochure.

$750/mo
  • 15 hours of work each month
  • Everything in Active Support
  • Fastest response time
  • Direct line for urgent issues
  • $70/hr overage rate
Start here

What's never included

Brand-new features, full plugin builds, major design overhauls, and migrations are quoted separately. Care plans cover the upkeep — not ground-up new construction.

Straight terms, no fog

01

3-month minimum, then month-to-month

Long enough to actually settle in, short enough that you're never locked into a year.

02

Hours don't roll over

Each month's budget is its own. Use it or lose it — no hoarding, no surprise 30-hour dumps.

03

Billed in 15-minute increments

Rounded up to the nearest quarter hour. A five-minute fix is a five-minute fix.

04

Move tiers when it makes sense

Upgrade anytime. Downgrading happens at the end of a billing cycle.

05

Net 7 on invoices

Billed at the start of each month for the month ahead. Card or bank transfer accepted.

Let's talk

Ready for a site that doesn't break the bank every time it breaks?

Reach out and let's figure out which tier makes sense for your business. No pressure, no hard sell — just a straight conversation about what you actually need.

Start the conversation →